This privacy policy describes how personal information is collected, used, and shared when you visit the website www.solusio.be. Hereinafter referred to as “the Site”.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, we collect information about the individual web pages or products that you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you use the contact form on our website, we may collect certain information from you, such as your name, email address, phone number, place of residence, and message. We refer to this information as “Contact Information”.
How Do We Use your Personal Information?
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We use the Contact Information we collect to communicate with you and to respond to your request.
Sharing your Personal Information
We share your personal information with third parties to help us use your personal information, as described above. For example, we use Google Analytics 4 to understand how our customers use the Site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your Rights Regarding your Personal Information
If you are a resident of the European Economic Area (EEA), you have the right to request access to the personal information we have about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us at info@solusio.be.
Additionally, if you are a resident of the EEA, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you place an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of the EEA, including to Canada and the United States.
Data Retention
When you fill out the contact form on our website, we will retain your Contact Information for our records for as long as necessary to handle your request and comply with legal obligations.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Details
For more information about our privacy policy or if you have any questions or complaints, you can contact us at info@solusio.be